In order to make the payment of the insurance compensation stipulated in the insurance contract possible, we would like to specify that the Insured or its successors, on the death of the former, are bound to notify the ASTRA Asigurari company on the occurrence of the insured risk, in no more than 30 days after the occurrence thereof.

Documents required to open the payment file:

1. In case of death:

• The damage statement filled in by the legal heirs on the circumstances in which the event took place and the consequences thereof
• The medical certification which shall indicate the cause of death
• The investigation report of the occurring accident, issued by the police - if appropriate
• Health questionnaire - if appropriate
• Compensation claim filled in and submitted by the legal heirs

2. In case of permanent disability:

• Damage statement filled in by the insured on the circumstances in which the event took place and the consequences thereof
• ID of the insured
• Hospital discharge summary
• Medical leave certificate
• Medical certificate certifying the degree of permanent disability
• Investigation report of the suffered accident, issued by the police - if appropriate
• Compensation claim filled in and submitted by the insured
• Medical chart where the disability was initially registered (the medical history from the policlinic which the Insured is registered with or from its family physician, or from any other medical unit/institution where the insured has benefited from medical care);
• The results of the medical tests performed to confirm the disability
• The hospital discharge summary specifying the disorder resulting from the accident or illness insured event

3. In case of bodily injury or illness:

• compensation claim application;
• copy of the insured ID;
• statement of the Insured/Contracting Party on the detailed description of the circumstances under which the Accident took place;
• certificate indicating the fact that the Insured was absent from its work place due to medical reasons (only for group contracts);
• the hospital discharge summary indicating that the hospitalization took place due to an accident or illness insured event, as well as the clear diagnosis of the Insured, for which the Insured was treated and the medical procedures that were performed;
• the results of the medical tests that were performed - on the request of the Insurer, a copy of the Insured's General Clinical Chart or other medical certificates shall also be submitted;
• the medical certificate issued in the name of the Insured, indicating the fact that after the hospitalization period, it is recommended to continue outpatient treatment;
• the medical certificate issued in the name of the Insured indicating the degree and nature of the Fracture (only for fractures);
• the medical certificate issued in the name of the Insured, indicating the degree and nature of the Burn (only for burns).

The damage file that was drawn up as such shall be analyzed and approved, and the proper compensation shall be paid within 30 days after receiving the last document requested to settle the file.