Specialized Astra Asigurari damage centers

If you have registered damage for an event insured by an Astra Asigurari policy, please contact your nearest Astra branch. You can find the full list of branches here.

If the event occurred in one of the localities below, please contact the specialized damage investigation center in the respective locality:

CountyCityAddressPhoneFax
BrasovBrasovB-dul Garii, nr.5 (Unirea Shopping Center), subsol 20374 203 260, 0374 203 261, 0374 203 2620374 203 263
ConstantaConstantaStr. Verona, nr. 2, bl. B, sc. 6, parter, Cartier Tomis Plus0374 201 896 , 0374 201 897 , 0374 201 8980374 201 895
BucurestiBucurestiStr. Armeneasca, nr. 3, sector 207509905000750990515
ClujCluj Napocastr. Meteor, nr.530264 440 6180264 427 774
IasiIasiStrada Garii, nr. 50232 210 957, 0232 210 9580232 277 717
PrahovaPloiestiSoseaua Vestului, nr. 120244 555 007, 0244 555 0080244 555 007, 0244 555 008
TimisTimisoaraStrada Aries, nr 50256 471 474, 0374 203 130, 0374 203 131, 0374 203 1320374 203 133
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Service units in Bucharest with investigation centers

DayServiceScheduleAddressPhone
MondaySC PROMOTOR REAL SERVICE9.00-14.00Str. Drumul Bacriului, nr. 17, sect. 60746.063.063
MondaySUPER TRAFİC S.R.L.8.00-14.00Calea Şerban Vodă 188, in spatele Liceului Şincai021.337.40.41
MondayCENTRUL CONSTATARI DAUNE9.00-18.00str. Armeneasca, nr. 3, sect. 30750.990.500
MondayAUTO LOGEX SRL9.00-14.00Pantelimon, Sos. Mihai Viteazu, nr. 1,vis a vis Selgross021.350.50.89
MondayUnion Motors09.00-15.00Otopeni, Calea Bucuresti, nr. 201 - 2030021.350.48.60
TuesdayCENTRUL CONSTATARI DAUNE9.00-18.00str. Armeneasca, nr. 3, sect. 30750.990.500
TuesdayAUTO LOGEX SRL9.00-14.00Pantelimon, Sos. Mihai Viteazu, nr. 1,vis a vis Selgross021.350.50.89
ThuesdayUnion Motors09.00-15.00Otopeni, Calea Bucuresti, nr. 201 - 203021.350.48.60
TuesdayAutozone Rapid Service8.00-14.00Str. Fabrica de Chibrituri, nr 48, sector 5021/9567
WednesdaySuper Trafic S.R.L.8.00-14.00Calea Şerban Vodă 188, in spatele Liceului Şincai021.337.40.41
WednesdayCENTRUL CONSTATARI DAUNE9.00-18.00str. Armeneasca, nr. 3, sect. 30750.990.500
WednesdaySERUS - NISSAN9.00-13.00B-dul Timisoara, nr. 60E, Sect. 6021.444.08.03
WednesdayDAB AUTO8.00-11.30str. Cornu Luncii, nr. 2-4, sect. 3 021.344.04.42
WednesdayUnion Motors09.00-15.00Otopeni, Calea Bucuresti, nr. 201 - 203021.350.48.60
WednesdayAUTO COBALCESCU12.00-15.00Splaiul UNIRII, nr. 311037.410.23.42
ThursdayEREBUS TEHNICS INTERNATIONAL9.00-12.00Strada Ioan Bianu , nr 47 ,sect 1 Bucuresti021.222.24.81
ThursdayTMD LASTING SERVICE9.00-14.00Aleea Păcală nr.33-35, sector 3, Bucureşti 021.346.17.88
ThursdayCENTRUL CONSTATARI DAUNE9.00-18.00str. Armeneasca, nr. 3, sect. 3 0750.990.500
ThursdayUnion Motors09.00-15.00Otopeni, Calea Bucuresti, nr. 201 - 203021.350.48.60
ThursdayAUTO LOGEX SRL9.00-14.00Pantelimon, sos. Mihai Viteazu, nr 1 - vis a vis Selgross021.350.50.89
ThursdayCAR KRAFT SERVICE09.00-14.00Bd Metalurgiei nr. 77, Sector 4 - langa Metro Berceni0725.347.011
FridayCAR KRAFT SERVICE9.00-14.00Bulevardul Metalurgiei nr. 77, Sector 4, Bucuresti0758 06 06 32
FridayMULTIBRAND08.00-14.00str. Nicolae Teclu, nr. 5, sector 3021.345.22.33
FridaySEA PRODUCTION8.00-14.00str. Fabrica de Chibrituri, nr. 24-26, sect. 50728.93.21.44
FridayCENTRUL CONSTATARI DAUNE9.00-18.00str. Armeneasca, nr. 3, sect. 30750.990.500
FridayUnion Motors09.00-15.00Otopeni, Calea Bucuresti, nr. 201 - 203021.350.48.60
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Remarks:

Pentru CASCO insured persons with damages under EUR 1,000, RON equivalent, investigations may be carried out directly at the following service units (under the conditions of performing the repair in such service units):

  • Monday - Friday, schedule: 08.00-16:00, SC PILKINGTON ROMANIA SA, Str. Dr. Ctin Istrati nr 41-51 sector 5 (only windows) phone: 021.337.2233
  • Monday - Friday, schedule: 08.00-16:00, SUPER TRAFIC, 188 Calea Serban Voda (behind Sincai high school), telephone: 021.337.40.41

Mandatory documents for investigation:

  • Amiably filled in and investigated Report / Annex no. 2
  • Guilty party insurance form (vehicle liability insurance) or CASCO Policy
  • Damaged party car registration certificate
  • ID + Driver's license of the car driver
  • The Statement requires the attendance of the vehicle damaged on the accident date
  • Power of attorney if the vehicle is owned by a legal person

The owner’s attendance is mandatory during the investigation and, if this is not possible, a notarized power of attorney shall be submitted.

Incheie polita obligatorie a locuintei online.

Claims procedures